Please double check your email address and password.
Make sure to enter the email address you used when you ordered. If you used PayPal, it might be the email associated with that account.
If that doesn't help, use the Lost Password form. Contact us if you still can't log in.
I couldn't find an order from that email. Did you order using a different email address?
If you bought the original Rapid Resizer or Pattern Wizard for Windows years ago, email us to recover your key.